Mature open source software, chosen for business use: we install and configure it, extend it with custom development and integrate it with your systems.
For many needs there is already solid open source software, used by thousands of organisations and maintained by active communities. Starting there means no licence fees, no dependence on a single vendor and your data on your own servers.
On their own, however, they are rarely enough: they need to be adapted to the company’s processes and connected to the ERP, CRM or other systems already in use. That is where we come in.
CRM
A complete CRM to keep customers, contacts, deals and support requests in one place, with a history shared by sales, technicians and administration.
Our work: we configure it around your processes, develop dedicated modules and connect it to your ERP, so master data and documents are never entered twice.
Automated communications
A platform to send the right communication to the right person at the right time, automatically, driven by events and data from your systems.
Our work: we install it on your servers, feed it with data from your ERP or CRM and build the communication flows tied to your processes.
Surveys and data collection
A tool to create surveys and data collection forms, even complex ones, with conditional logic, multiple languages and anonymous answers when needed.
Our work: we integrate it with your systems to send surveys at the right moment and bring the answers where they are needed, with dedicated reports and dashboards.
E-learning
An open source platform for online courses, among the most widely used in the world, to organise learning paths, materials, tests and certificates.
Our work: we organise the portal around your learning paths, connect it to company login and staff records, and develop the extensions you need.
These tools work best together and with everything else: the CRM that triggers communications, surveys that flow back into the customer history, training linked to staff records. We treat them as part of your information system, with the same care as the software we build ourselves.
The names and trademarks mentioned belong to their respective owners. Avarice is not affiliated with, nor an official partner of, the projects listed.
Half an hour on Teams: you tell us where you are heading, we tell you frankly whether and how we can be of use.